More than a fit out: 20 Triton Street

DECARBONISATION

To reduce embodied and operational emissions on our fit outs, we reuse as much as possible and prioritise energy efficient equipment. This not only cuts carbon but also creates unique workspaces and often delivers cost savings. 20 Triton Street achieved upfront embodied carbon of 103kg CO₂e per sqm, significantly outperforming industry benchmarks of 190kg CO2e per sqm for major fit outs and in line with our core target of 100kg CO₂e per sqm.

Rethinking building services

Systems used to heat and cool buildings are major contributors to both embodied and operational carbon. At 20 Triton Street, we chose Artus units, which provide the on-floor heating and cooling, delivering 39% lower embodied carbon and 87% fan energy savings compared to traditional ducted fan coil systems. These savings are achieved through an optimised design that reduces material use and embodied carbon by minimising secondary components and cuts fan energy demand and operational costs by reducing air pressure losses.

To improve operational efficiency and support wellbeing, our new workplace also uses a demand-led ventilation system, with VAV technology and CO₂ sensors responding to occupancy levels to supply fresh air exactly when and where it’s needed.

CIRCULAR ECONOMY

Keeping materials in use for as long as possible is crucial to the future of real estate, safeguarding resource availability long term and meeting decarbonisation targets. Our starting point on all fit outs is simple: How much can we retain and reuse?

Tackling a carbon hotspot: task chairs

Few people realise that task chairs can account for more than half the embodied carbon of a furniture package. At 20 Triton Street, we partnered with Dodds & Shute to source more than 300 pre-owned task chairs via an extensive network of circular suppliers, reducing their embodied carbon by around 80% compared to purchasing new. Dodds & Shute thoroughly assessed every chair for quality, refurbishing them where required. The approach built on our successful use of remanufactured Orangebox Do task chairs at 1 Triton Square.

Giving lighting a second life

Most fit outs specify new lighting. We take a different approach. At 20 Triton Street, we reclaimed and repurposed 330 metres of linear lighting from a previous commercial project, saving an estimated four tonnes of embodied carbon versus new, while providing the same high-quality design and performance. This was only possible through collaboration. 18 Degrees recovered, stripped, resprayed and rewired the fittings, upgrading them with low-glare UGR19 diffusers and adding 3D-printed replacement end caps where needed, before rigorously testing every unit. BES and Thirdway developed an installation strategy using bespoke jigs and carefully sequenced works to ensure safe, efficient and precise delivery, while protecting the refurbished finish. This project demonstrates the importance of designing for disassembly and reuse from the outset, so more materials can be recovered rather than replaced.

Additional reused items across 20 Triton Street include armchairs, tables, meeting room chairs, carpet tiles in booths, pendant lighting lines, ottomans and ironmongery.

Passporting materials for future reuse

All key fit out materials at 20 Triton Street are digitally passported – from ceiling systems, flooring and finishes to joinery, lighting, furniture, MEP infrastructure and partitions.

Working with Material Index, these passports track where each item came from, what it’s made of and how to care for it, along with its potential for disassembly and reuse. In partnership with Thirdway, we’ve also piloted physical barcode tagging across the project, linking every tagged asset directly to its digital passport.

By making materials more visible and traceable, we’re making them easier to recover. This transforms 20 Triton Street into a material bank for future projects, reducing future waste, preserving value and unlocking carbon savings through reuse.

Explore our live materials passports

Furniture from our former head office was responsibly redistributed to other company locations, while materials inherited from the previous 20 Triton Street fit out were diverted for reuse. This included donating seating, lighting, timber flooring, acoustic panelling, door hardware and glass partitions to London-based social enterprises and small businesses, as well as returning ceiling tiles to the manufacturer through a take-back scheme.

Additional high recycled content materials

BIO-BASED MATERIALS

At 20 Triton Street, around 37% of fit out materials (by value) are bio-based – from timber and linoleum flooring finishes to cotton acoustic panels. Derived from renewable natural sources such as plants, trees, agricultural by-products and fungi, bio-based materials typically have lower embodied carbon than conventional materials, which are often fossil fuel based or highly processed. Many bio-based materials also store biogenic carbon captured during plant growth, helping to reduce whole life emissions.

Leading the way with BioTwin's wall studs

Innovation starts with testing. So, we are trialling BioTwin's engineered hemp-composite wall studs within selected non-loadbearing partitions. Manufactured in the UK from hemp fibres, the solution delivers around 71.5% lower embodied carbon than conventional steel studs while also improving acoustic performance. One of the first UK office installations of its kind, our trial with Thirdway demonstrated that this lower-carbon alternative to traditional metal framing can be readily integrated into commercial fit outs.

A workplace that supports wellbeing

Beyond their environmental benefits, bio-based materials can contribute to wellbeing. Our linoleum flooring and bio-based carpets are certified to the highest indoor air quality standards, while our woodchip terrazzo worktop and cotton acoustic panels use natural or low-impact binders that minimise pollutants.
Wellbeing features in our new workplace include integrated planting and two dedicated wellbeing rooms. Together, they bring nature into the working day while providing quiet spaces to pause, focus and recharge.

Additional bio-based materials

SOCIAL IMPACT

For decades, we’ve worked closely with the communities around Regent’s Place, creating lasting social impact through the use of our spaces and our employment and education programmes. With our move to 20 Triton Street, we’re excited to build on these strong foundations and deepen our connections with both the neighbouring community and campus customers.

We will continue to partner with campus customers to co-fund local projects through the Regent’s Place Community Fund and to bring businesses together through the Regent’s Place Customer Network, led by our dedicated Social Impact Manager.

Find out more at: www.regentsplace.com/thriving-places

EDUCATION

Working with Thirdway and charity partner Career Ready, our 20 Triton Street fit out gave 30 local young people insights into careers in construction and the built environment. Students from Haverstock School and Capital City College King’s Cross took part in workshops and a site tour, going behind the scenes to see how places are designed and delivered, with the aim of broadening aspirations and informing future career choices. One student made such an impression that they secured a work experience placement with Thirdway.

Following our move, Camden students and schoolchildren will continue to benefit from our education programmes. These include our long-standing Young Readers partnership with the National Literacy Trust and art partnerships with local schools. For years, our art curator has led art tours for students, while loans from our collection, including a Joe Tilson work to Regent High School, give them first-hand access to original works of art.

ART

Meeting spaces across 20 Triton Street showcase works from our art collection celebrating Camden’s artistic and cultural heritage. CAMDEN CONNECTIONS spans painting, printmaking, sculpture and mixed media, featuring artists connected to the area through studios, teaching, public commissions and creative communities. Many have links to the Slade School of Fine Art and artistic networks that have shaped Camden for more than a century. Together, the works explore landscape, materiality, urban change and public life, reflecting our commitment to culture, sustainability and community.

Selected locations also feature CAMPUS CONNECTIONS, artworks inspired by our wider London campuses. Each reflects the distinct identity, architecture and character of its location, highlighting the role of art in creating connected, inclusive places across our portfolio.

Art is central to Regent's Place, contributing to an environment that inspires creativity, supports wellbeing and encourages engagement. The campus is home to permanent works by Antony Gormley, Gary Hume and Julian Opie, while Wonderscope by Alisa Ruzavina was added as part of the Regent’s Park Estate Story Trail in 2025, produced by Regent's Place-based Old Diorama Arts Centre.

SPACE

In moving to 20 Triton Street, we're proud to become part of a building that is home not only to leading global businesses, but also to New Diorama Theatre – a pioneering, multi-award-winning studio theatre and long-standing partnership between British Land, Camden Council and the theatre. Named by Time Out as ‘a must-visit destination for London theatregoers’, it brings accessible culture to Regent's Place and the local community.

Across the wider campus, a mix of community spaces helps make Regent’s Place unique. As we move into 20 Triton Street, these include: Change Please coffee cart run by people affected by homelessness, Hypha Studios showcasing emerging artists, Little Village baby bank for families in need and Old Diorama Arts Centre for artists and communities.

Working in partnership with Thirdway, we embedded responsible procurement throughout the fit out. 88% of all contractors appointed were small and medium-sized enterprises (SMEs), while 43% were London-based, including Thirdway itself. This generated millions of pounds of economic value, supporting the growth of small businesses and local economies across the UK.

The boardroom tables were crafted by Camden-based SME Fallen & Felled, which repurposes fallen trees into high-quality furniture, with the table bases crafted from a tree that fell on Camden Road, within two miles of our new head office. Working from its workshop on Hartland Road, the business plays an active role in the borough, including judging Camden’s Green Dragon’s Den in 2026 to help local schoolchildren develop green skills.

We also ensured everyone working regularly on site was paid at least the real Living Wage, including contractors and subcontractors. Paying fair wages is not only the right thing to do; it also helps us attract and motivate the best talent to provide services to customers at our places, while creating lasting social value through our supply chain.