Performance overview

In the first year of our 2020 sustainability strategy, we made strong progress on our targets, thanks to the efforts of people across our entire business and supply chain.

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Wellbeing

Wellbeing 2015/16 2014/15 2013/14
Visitor dwell time at our shopping destinations (minutes) 62 nr nr
Visitor score for the shopping experience (score out of 5) 4.2 nr nr
Employee score for our offices supporting their wellbeing 87% nr nr
Health and safety 2015/16 2014/15 2013/14
Accident frequency rate Developments (per 100,000 hours worked) 0.14 0.19 0.12
Retail (per 100,000 footfall) 0.01 0.01 nr
Offices (per 100,000 FTEs) 18.85 7.5 nr
Employees (per 100,000 FTEs) 0.0 0.0 nr
Fatalities 0 1 0

We are also working with occupiers and partners on meaningful measures for wellbeing and productivity in offices.

Community

Contributions and outcomes 2015/16 2014/15 2013/14
Community programme beneficiaries 29,482 18,791 19,777
Community programme investment £2,285,581 £2,085,062 £1,850,939
Community programme as a percentage of pre-tax profits 0.63% 0.67% 0.62%
Community contributions through planning and development £32,187,157 £11,646,261 £6,987,436
Volunteering 2015/16 2014/15 2013/14
British Land employee volunteering – 2020 target 90% 84% 83% 77%
British Land employee skills-based volunteering – 2020 target 20% 16% 10% 11%
Key supplier volunteering (hours) 5,439 2,560 2,146

We are also piloting surveys to measure community trust at our places, as well as how engaged and understood local communities feel.

Future proofing

Sustainability ratings 2015/16 2014/15 2013/14
Developments on track to achieve BREEAM Excellent for offices and Excellent or Very Good for retail – 2020 target 100% 82% 94% 98%
Energy Performance Certificates rated A or B 30% 22% nr
Energy Performance Certificates rated F or G 3% 3% nr
Financial 2015/16 2014/15 2013/14
Cost savings from resource reductions, versus baseline (landlord and occupier) 4,738,200 3,639,700 4,738,200
On-site renewable energy income £14,106 £6,940 £14,106
Carbon emissions 2015/16 2014/15 2013/14
Carbon (Scope 1 and 2) intensity against 2009 index score of 100 – 2020 target 45 (55% reduction) 60/100 61/100 nr
Direct (Scope 1) greenhouse gas emissions (tonnes CO2e) Combustion of fuel 7,284 6,965 5,629
Operation of facilities 644 554 1,707
Indirect (Scope 2) greenhouse gas emissions (tonnes CO2e) Purchase of electricity, heat, steam and cooling for our own use 38,710 42,503 38,619
Indirect (Scope 3) greenhouse gas emissions (tonnes CO2e) 120,247 157,456 213,386
Energy use and intensity 2015/16 2014/15 2013/14
Landlord energy intensity against 2009 index score of 100 – 2020 target 45 (55% reduction) 62/100 60/100 nr
Office occupier energy intensity, against 2009 index score of 100 57/100 61/100 nr
Managed portfolio: energy use (MWh) 210,472 208,018 194,413
Developments: energy use (MWh) 5,346 5,854 4,030
Energy generation (MWh) 1,126 1,385 nr
Energy generation (% of shared services and common parts energy use) 0.96% 1.16% nr
Water use and intensity 2015/16 2014/15 2013/14
Water intensity, against 2009 index score of 100 74/100 78/100 nr
Managed portfolio: water use (m³) 653,490 557,041 654,591
Developments: water use (m³) 10,883 50,819 29,587
Waste and materials 2015/16 2014/15 2013/14
Waste management at our properties and developments (tonnes and %) Re-use, recycling and incineration – 2020 target 100% 148,856 (98%) 240,210 (95%) 70,731 (88%)
Landfilled – 2020 target 0% 2,805 (2%) 12,056 (5%) 9,777 (12%)
Waste per £100,000 construction spend on completed developments (tonnes) 0.02 nr nr
Sustainable timber (FSC or PEFC certified) 96% 100% 100%
Flood risk 2015/16 2014/15 2013/14
High risk of flooding (by value) 5% 8% nr

We are also gathering data on landlord embodied carbon intensity for development projects, on the proportion of procured green energy and on construction undertaken off site.

Skills and opportunity

Procurement 2015/16 2014/15 2013/14
Spend within 25 miles Managed properties 49% 46% nr
Developments 60% nr nr
Spend with SMEs Managed properties 35% 37% nr
Developments 51% nr nr
British Land payments to suppliers within 30 days 74% 72% nr
Tier 1 supplier payments to Tier 2 suppliers Managed properties: within 30 days 69% 63% nr
Developments: within agreed terms 98% 94% nr
Supplier workforce 2015/16 2014/15 2013/14
Supplier workforce paid Living Wage Foundation wage at our properties Offices 99.7% 99% nr
Retail 50.8% nr nr
Supplier workforce living within 25 miles of our places Offices 90% 80% nr
Retail 97% 96% nr
Developments 31% 35% nr
Key suppliers with workers on exclusive zero hours contracts 0% 0% nr
Employment 2015/16 2014/15 2013/14
Employees paid Living Wage Foundation wage 100% nr nr
Employee retention 83% 87% 82%
Employee gender remuneration (ratio female to male) Executive level 105% 101% nr
Management level 84% 98% nr
Non-management level 84% 92% nr
Diversity (proportion female) 48% 46% 45%

We are also getting data on apprentices in our supply chain, towards our 3% target by 2020, on supplier contracts that are Supply Chain Charter compliant, and on British Land’s total economic contributions to the UK (gross value added).

Following a review across the business, we have streamlined our key performance indicators, reducing duplication and increasing focus on priority measures linked to commercial value.

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