Articles

Apprenticeships – Every Day is Different

By Chloe Simmonite
 Customer Service Assistant at Meadowhall

08 Mar 2017

Being an apprentice at Meadowhall and then progressing into a permanent role here, every day is different and I am always faced with something new, which I enjoy. 

In 2012, I had just completed a year-long college course and was trying to decide what career I wanted to do. I applied for the Customer Service apprenticeship at Meadowhall because I liked the idea of learning whilst working and earning, and I was interested in retail and customer service. 

When I got offered the position, I was very excited and proud of myself. I was also a little apprehensive, as I was only young and didn’t have any previous work experience, so I was unsure of what was expected of me. 

My apprenticeship was a very positive experience for me. I had the chance to be part of big events held at Meadowhall, including Student Nights and the Christmas light switch on concerts, which I really enjoy.

I worked at Meadowhall full time and visited The Source Skills Academy to work on my coursework with my assessor. I completed my Level 2 NVQ in Customer Service in 2013 and then successfully interviewed for a permanent position. 

I am now employed as a permanent Customer Service Assistant, where I continue to learn new skills and develop confidence. It is a really exciting place to work – especially as the needs of business and our customers are ever changing. 

I would encourage any young person to take part in an apprenticeship. It is a brilliant opportunity to learn new skills in the area of work you want to be involved in. It also helped me build my confidence and gain a permanent job.

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