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Thanks to our Local Champions

By Jo Hammond
Charity and Volunteering Executive at British Land

11 Oct 2016

A massive thank you to all our local champions who do such an amazing job helping us create Places People Prefer. We had a record number of nominations in some British Land award categories this quarter – well done to the winners!

Community – building trust by supporting successful communities

  • Jack Petrie of Sainsbury’s at Eden Walk, Kingston, and Steve Goddard at Beaumont, Leicester, gave exceptional support to our Young Readers Programme with the National Literacy Trust. Jack led fantastically engaging and educational tours for 250 children, with a parent helper writing in to say how enthralled her son was. At Beaumont, Steve stayed way beyond working hours to decorate areas for 500 visiting schoolchildren, as well as visiting all the schools beforehand and arranging donations of Lego for each child.
  • Rosie and Westminster Academy students at Tom Phillips’ Studio in Camberwell.Rosie Glenn of Rosie Glenn Fine Art manages wonderful art programmes with several of our partner schools. Whether accompanying students on art trips, organising the loan of artworks from our collection, arranging for students to meet artists or opening students’ eyes to the range of careers in the art world, Rosie generously gives her time and energy. Highlights include leading our longstanding partnership with Westminster Academy art department and building our relationship with Bacon's College near Canada Water. Rachel, Head of Design at Bacon’s College said: “The artworks look wonderful. The Headteacher and I were just marvelling on how amazing it is to have these works on our very own walls!” 
  • Chris Skelton and the property services team at Meadowhall created a much needed meeting space for local charity Darnell Community Forum. The team used their skills to design, build and decorate the new area and deliver the best possible result.
  • John Donald of Laing O'Rourke at Clarges not only supports the diverse site workforce and manages deliveries in a way that minimises vehicles on surrounding streets, he has also built strong relationships with the local business and residential community. Going the extra mile is part of John's DNA – getting a team together to help when a local organisation experienced flooding, supporting charity days, helping clear neighbours’ paths, carrying out repairs for a local charity and more. Every project should have a John Donald! 

Wellbeing in Offices – nurturing wellbeing and productivity

  • Dulce Franco of Portico at York House delivers exceptional front of house service. Her professional approach and personal warmth have attracted lots of positive feedback from visitors and occupiers. And she’s done all this while successfully overseeing the launch of a new visitor management system. A recent visitor commented: “Dulce is head and shoulders ahead of any other person I come into contact with in a similar role. She is engaging, remembers what we have talked about on previous occasions, and always polite, obliging and professional!”
  • Jason Cumbicus of Principle Cleaning at Marble Arch House and York House consistently strives to ensure our buildings and offices are presented at their best, which can be challenging with major development activity taking place across the road. He works tirelessly to help us create Places People Prefer – and always with a smile on his face.
  • Melissa Alexandrou of Broadgate Estates at 2 Kingdom Street, Paddington Central, attracts praise from colleagues and occupiers for her great attitude, commitment and organisational skills.  Highlights include supporting the launch of Central Working, celebrated with a party for over 300 people, and assisting the Microsoft fit-out team. Together with colleagues, Melissa has also achieved 100% health and safety audit scores and halved audit time through excellent preparation and processes.

Wellbeing in Retail – creating great places to shop and eat

  • The Incentive FM landscaping team at St Stephen's, Hull, has created a community urban allotment in the Centre, complete with recycled pallets as planters, a tool station and a seating area where team members can enjoy the sunshine – all encouraging team spirit and wellbeing.
  • Joe Merrigan and Ronan Campbell of the security team at Lisnagelvin, Londonderry, demonstrated exceptional caring when a visitor suffered a brain haemorrhage while on the mall with her young son. Ronan and Joe immediately called for emergency services, made the visitor as comfortable as possible and comforted her son throughout.
  • Rob Colman of ABM at Whiteley, Fareham, has demonstrated great customer service on numerous occasions and always takes time to help customers. A visitor whose young son has cerebral palsy commented: “Rob was so incredibly friendly and helpful. He offered to get [my son] a drink and anything he needed. Rob also chatted with him and made him smile. What made me really touched was when Rob copied my sign language so he could communicate with Zach. He made shopping a really pleasant and much easier experience.”

Futureproofing – generating cost efficiency and income from future proofed assets

  • Nicola Sinden at Whiteley, Fareham, played a vital role in launching a new Saturday shuttle bus service to the Centre. Nicola has successfully engaged with retailers, suppliers and Whiteley Town Council. It’s brilliant to see the first visitors using the service, part-funded through our Travel Plan.

  • Martyn Evans of M3 Consulting at 100 Liverpool Street shows exceptional commitment to relationships with key stakeholders, including Network Rail, Crossrail and Transport for London. This is helping us progress agreements that will unlock the redevelopment, which will create 520,000 sq ft of office and retail space, and improve local connections and public spaces. 

Special recognition

  • A special mention goes to David Wait at Serpentine Green, Peterborough, who arranged for uniforms that are being discontinued at our retail portfolio to go to a community of mountain porters in Nepal, who are always in need of clothing (www.ippg.net). David travelled around the UK to collect the uniforms in his own time and will help distribute them in Nepal.

Additional nominations

  • Ade Adegboyega of Incentive Lynx at The Leadenhall Building
  • Andrew Rollings, Lucy Thomas and the team at Ealing Broadway
  • Andy Cater of Kone at Meadowhall
  • Clare Dixon of ABM at Drake Circus, Plymouth
  • Daniel Kane at Nugent, Orpington
  • Dave Dugdale and Farooq Nazir of Incentive Lynx at The Leadenhall Building
  • Dawn Osborne at Meadowhall
  • Filipa Franco of Portico at Marble Arch House
  • Gail Sutton at Giltbrook, Nottingham
  • Harry Richards of Kingdom Clean at Old Market, Hereford
  • Holvein Salcedo of Not Just Cleaning at 155 Bishopsgate
  • Ian Moore and the team at Surrey Quays
  • Janice of Homebase at Inverness 
  • Jason Almond of Smyth's Toystore at Elk Mill, Oldham
  • Jean Barrows of Sowga at Marble Arch House
  • Kevin Joy of Optimum Group Services at The Leadenhall Building
  • Kirsteen Gunn at Inverness 
  • Lori Neglia, Leah Mason and Alison Mason of BHS at Crown Point, Denton
  • Matt Beales of Broadgate Estates at The Leadenhall Building
  • Miguel Rodrigues of Principle Cleaning at 10 Portman Square
  • Mike Clarke and the team at Teesside, Stockton
  • Ola Ayeni of Tesco at Whiteley, Fareham
  • Pete Puntrello of Sub Express at Serpentine Green, Peterborough
  • Richard Cowan of M3 at Regent's Place
  • Ruth Truelove at St Stephen's, Hull
  • Serena Sukkar, Lee Jones, Abi Kruyer, Amalia Collins and Katie Ruskin at Broadgate
  • Sonia Gallina at 10 Portman Square
  • Terry King of Broadgate Estates, responsible for West End office management

The people listed here were nominated by our staff and suppliers, and assessed by a panel of judges. We will announce further winners each quarter, in the run up to our annual Awards for Excellence ceremony in June 2017. 

The thoughts and opinions expressed above are those of the individual author, and do not necessarily represent the views of British Land or other employees of the company. For further details of relevant legal terms and conditions, including those relating to information you provide to us in the comments below, please refer to the Website Terms and Conditions.

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