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Our commitment to the Lease Code

We support the aims and objectives of The Code of Practice for Commercial Leases in England and Wales 2007

Our leases and Heads of Terms comply with the spirit of the Lease Code. We encourage all our employees, agents and lawyers acting on our behalf to take a proactive approach to supporting the Code and to raising awareness of its existence with prospective occupiers.

We provide prospective occupiers with:

  • The agreed Heads of Terms for the letting. This is a summary of the agreement between British Land and the prospective occupier and is used to instruct lawyers to produce the formal lease.
  • A detailed statement outlining our approach to the Code. This clearly sets expectations for the occupier and gives explanations for the positions we have adopted to comply with the Code.
  • Our complaints procedure. This explains how a complaint should be made, who will review the complaint and how long resolution should take.

Advice to occupiers

Before you begin a letting negotiation you should familiarise yourself with the Code for Leasing Business Premises 2007> (1,344KB)

If you have limited experience undertaking a letting you should review the Code’s:

 

 

 

 





 

In 2005 our occupiers said...

“I'd like to have closer contact with British Land over some aspects, like licences for alterations.”

“If they could work quicker, become more responsive and appreciative of our needs, then it would certainly have a positive influence on us.”

2007 feedback from occupiers

“They have become more approachable, more willing to listen and to establish more informal contact. Our relationship is now more down-to-earth, making it easier to discuss future requirements.”

“They are better at trying to understand our point of view.”

“You know where you stand with British Land, as they are straight and respond quickly. I find them open and straightforward. They are easy to get answers from.”

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