CR in property management
Broughton Shopping Park, Chester
Young Enterprise students
Young Enterprise students proudly displaying some of their work at Broughton Shopping Park.
Safer Business Award
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Colin Gilligan, Shopping Park Manager, receiving the Safer Business Award from senior officers at North Wales Police.
Broughton Shopping Park has 20 units on a 20,900 m² site. The management team has been working with local schools, occupiers, police and ambulance services, improving relationships with local people and occupiers.
Since 2004 the five day Young Managers’ course at Broughton Shopping Park has been helping Year 9 pupils from St David’s School in nearby Saltney to gain an insight into retail management. It now involves retailers as well as the management team. Pupils benefit from hands on experience at the Park, supported by class-based learning. They develop management skills including communications, presentation, team building, problem solving and target setting. In 2006 local pupils also benefited from a Be the Boss Day. They prepared an application letter and attended an interview at the Park. The winning candidates then shadowed selected employees, taking responsibility for certain tasks.
In 2006 the team introduced a First Responder initiative in partnership with the Welsh Ambulance Service. Six security staff were trained to carry out basic life saving skills, including cardio-pulmonary resuscitation and use of a defibrillator. Broughton First Responders have helped in over a dozen separate cases since the scheme was launched.
In 2006 the team achieved Action Against Business Crime Safer Business Awards and gained the ‘Safe Child’ Award. The ‘Safe Child’ scheme is run in association with North Wales and Merseyside Police and aims to ensure incidents involving lost children are managed quickly, effectively and sensitively. The Park Operations Manager visits schools throughout North Wales as a champion for the initiative.
Ann Bailey, Head of Year at St David’s School, Saltney
“Not only have Colin and his team made us feel welcome, but they have also inspired the students to look at things in a fresh way. Work disciplines are completely different to school life, and their experiences and the knowledge they have gained over the full five days is an excellent introduction to the world of work.”
Kevin Hands, First Responder Officer for the Welsh Ambulance Service
“Every second counts when you are trying to save someone’s life and First Responder Schemes are hugely beneficial in assisting the ambulance service to provide the best possible pre-hospital care for patients. The Broughton First Responders have shown unbelievable determination and commitment.”