At British Land we value our suppliers and the contribution they make – we rely on their expertise to deliver our business objectives.

We are continually challenging ourselves to work better with our suppliers to ensure that we are ‘great to do business with’.

Following a recent survey of our top 100 suppliers we have identified two key areas to focus on over the next 12 months.

  • Clarity of instructions
  • More efficient procure to pay processes

We continue to invest in professionalising the Procurement function. This investment ensures that we are contracting with our third parties in a more consistent manner, which in turn provides better clarity to the work instructions that we provide to our suppliers. This improved clarity reduces business risk for both parties.

We have also made some changes to our supplier payment process by centralising our Payment Operations team and providing a single point of contact for invoice queries. This will provide a more efficient process for the submission and prompt payment of invoices.

In the near future we will be introducing a new purchase order and invoice payment system.


Suppliers Guide to Invoicing British Land

Supply Chain Charter

Supply Chain Sustainability Risk Maps

Service Charge Procurement Policy

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