Right Places

Creating great environment inside and out

We design engaging, sustainable places which bring people together through the right mix of occupiers, services and activities.

In Retail, we are focused on providing places where people can shop, eat and be entertained, places which are convenient and accessible and which connect with local communities. We classify our multi-let retail centres as “Regional”, which attract visitors from a wide catchment and “Local” which reflect the needs of local communities.

In Offices, we are focused on our office-led campuses, which include a mix of retail, leisure and residential, creating attractive and engaging environments, reflecting the needs of today’s workforce. Our three campuses Broadgate, Regent’s Place and Paddington Central account for {NUM|CAMPUS} of our office portfolio. We also own standalone assets and small clusters of assets in strong locations with well-managed environments.

Across the portfolio, we use our placemaking framework to bring our assets to life.

Placemaking is how we create attractive and engaging real estate – placemaking

We Connect
We Connect

Funding community projects

The Regent’s Place Community Fund, a joint initiative between British Land and our occupiers has invested £30,000 this year in local community projects including a jobs club for people at risk of homelessness, a health club for the over 60s, mentoring for students and accessible theatre performances for local residents.

We Connect

Community and creativity

121 young carers from our communities explored their creativity this year through our award-winning art:space initiative with arts charity Create. They worked with professional artists at Eden Walk in Kingston, Paddington Central, SouthGate in Bath, Surrey Quays, Whiteley in Fareham and at our head office to deliver creative activities, enlivening our places.

We Design
We Design

Attracting new brands

Our £60 million refurbishment of Meadowhall is on track to complete by the end of 2017. The improvements have already helped attract new brands to Meadowhall including Neal’s Yard, Nespresso, Hawes & Curtis, Flannels and Ghost London.

We Design

Promoting wellbeing

We have completed our programme of public realm improvements at Paddington Central, timed to coincide with the launch of 4 Kingdom Street. Landscaped areas and outdoor seating create places to relax and spend time outside the office and an art installation “Message from the Unseen World”, a tribute to computer scientist Alan Turing, now spans the width of Bishops Bridge Road enlivening the space underneath the bridge.

We Design

Improvements driving performance

We invested £6 million enhancing the environment at our Local centre Tollgate in Colchester, reconfiguring the car park, improving landscaping and signage, adding a playground and installing a series of mosaics including one designed by local schoolchildren. ERV growth in the year following completion of the works was 14%.

We Enhance
We Enhance

A broader range of uses

Our plans for the redevelopment of 100 Liverpool Street at Broadgate will add 90,000 sq ft of retail space including a rooftop restaurant. This builds on the success of Broadgate Circle, which brought 11 new brands to this part of the City, and is instrumental in creating a vibrant, mixed use destination at Broadgate.

We Enhance

Upgrading the offer

Since acquiring Ealing Broadway in 2013, we have re-let 30% of the centre to new occupiers. This includes brands attracted by the enhanced environment following our £15 million refurbishment such as Smiggle and Clas Ohlson. We have transformed the dining offer with new brands including Wagamama, Wasabi, Limeyard, Turtle Bay and Chicken Shop.

We Enliven
We Enliven

Bringing people together

Seasonal events at Broadgate included ice skating at Christmas, which attracted 24,000 skaters and live screening of sporting events, over the summer, such as the Olympics and Wimbledon. Our regular events include Broadgate Live, our weekly music session and our artisan food markets which are held twice monthly.

We Enliven

Leveraging technology to entertain

We launched Freezy’s Christmas Adventure, an app-based children’s game, at 21 Regional and Local centres across our portfolio. The virtual present hunt ran over six weeks and was one of the UK’s largest ever augmented reality games in retail property. The app was downloaded almost 6,000 times generating over 16,500 competition entries.

We Enliven

Innovating to drive footfall

This year we expanded ‘Eats from the Street’, our pop-up dining concept which saw the British Land Routemaster bus visit 10 of our Regional and Local retail centres serving the best in British street food. The concept was extended later in the year, with ‘Street Style’, a fashion and beauty event, which ran across seven retail centres. These initiatives widen our retail, dining and leisure offering, and create more dynamic shopping environments.