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Responsibility
  • Our approach
  • Our people
  • Stakeholder engagement
  • Managing buildings efficiently
  • Developing sustainable buildings
  • Enhancing biodiversity
  • Focusing on local communities
  • News
  • Case studies
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Our policies

We demand the highest standards of ethical behaviour, providing guidance to our staff and suppliers on what we expect from them, as we work to be the best at the sustainability issues that matter most.

Our approach

Download CR Policy PDF 0.12MB
Download Sustainability Brief for Acquisitions PDF 0.73MB
Download Supplier Payment Policy PDF 0.03MB

Managing buildings efficiently

Download Sustainability Brief for Management PDF 1.07MB
Download Fit-out Waste Guide PDF 0.73MB
Download Health and Safety Policy for Managed Properties PDF 0.68MB

Developing sustainable buildings

Download Sustainability Brief for Developments PDF 1.48MB
Download Health and Safety Policy for Developments PDF 0.12MB

Enhancing biodiversity

Download Biodiversity Programme PDF 0.34MB
Download Biodiversity Action Plan for Soft Landscapes PDF 0.57MB
Download Biodiversity Action Plan for Urban Areas PDF 0.66MB

Exceeding customers expectations

Download Service Charge Procurement Policy PDF 0.05MB
Download Service Commitment to Customers PDF 0.03MB
Download Complaints Procedure PDF 0.10MB

Focusing on local communities

Download Community Charter PDF 0.75MB
Download Charitable and local community funding guidelines PDF 0.03MB

CR report

Corporate Responsibility report 2011

  • View our latest CR report

External commitments and certifications

  • WRAP Halving Waste to Landfill Commitment PDF (0.33MB)
  • Environmental Management System Certificate PDF (1.81MB)
  • UN Global Compact Communication 2010 PDF (0.17MB)
  • UN Global Compact confirmation 2009 PDF (0.22MB)
  • Considerate Constructors Scheme 2011 - Client Partner
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  • Annual report PDF (8.15MB)
  • CR report - View online
  • Our Economic Contribution PDF (0.85MB)
  • Community Charter PDF (0.75MB)

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