We recognise that our business activities have wide-ranging environmental, social and economic impacts, which can affect the lives of a significant number of people. A responsible approach to managing, financing and developing buildings with enduring occupier appeal is therefore fundamental to how we do business.
In 2010, we carried out a thorough review of our corporate responsibility strategy and activities, commissioning independent research to get the views of occupiers, investors, employees, local people, local authorities, Government and other key stakeholders. We also consulted experts on a range of issues, reviewed best practice and benchmarked our performance.
We take our responsibilities seriously throughout the property life cycle, and work in partnership with our occupiers, suppliers and staff to be the best in the five areas we believe, based on our 2010 review, are the most important to us and our stakeholders:
- Managing buildings efficiently:
Reducing costs and carbon emissions, managing environmental risks, and conserving natural resources through energy efficiency, water efficiency and initiatives to reduce and recycle waste. - Developing sustainable buildings:
Achieving the highest international standards of sustainable design and construction, working with our supply chain throughout the development process. - Enhancing biodiversity:
Protecting and enhancing biodiversity for the benefit of our occupiers and the Earth's natural systems. - Exceeding customers' expectations:
Providing occupiers with outstanding buildings and commercial environments, and developing strong relationships to help them to achieve their goals. - Focusing on local actions:
Benefiting communities through our property investment and management activities, with local involvement from the earliest stages on our developments.
We aim to exceed regulatory requirements, striving to improve consistently by setting medium-term and annual targets. We publish comprehensive performance data and progress statements against our targets each year, with regular updates throughout the year.
